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If you do not have event registration funds in your account, refunds will not be permitted and you will receive a red error message saying you have “insuffi...

***Please note when you refund a participant this automatically withdraws them from the event. If you wish to issue a refund and have someone still particip...

If Register Now are holding any of your registration funds, you can jump in and process refunds through the system. These can be processed on an ad hoc basi...

We are touching base with all of our clients to confirm how they are managing the current situation surrounding their events and Covid-19. Due to this, we a...

You can refund through the system until you receive a warning for insufficient funds. If you would like to know an exact figure, please feel free to get in ...

Unfortunately, if a credit card is now expired, you are unable to process a reversal of the transaction through the Gateway. For these ones, you will need t...