You can view your weekly invoices in the Admin (left) menu under Display Invoices.
There is search criteria at the top of the page to refine the results shown on screen.
Once the invoice information is shown on screen, you can then download the results to excel.
The system automatically generates invoices for each of your events. The default when you first sign up as a Client is for these to be paid "After the Event". You may choose to change this to monthly or weekly if you wish - this can be requested in the Bank Details section under Account details in the New Portal. Alternatively each event can have it's own setting - contact Register Now if you would like this changed for a specific event. An invoice is generated based on your preference and only if there has been activity on an event within that time period.
- The “week” occurs from Tuesday to Monday in Australia/New Zealand. Invoices are generated on a Tuesday and emailed out on a Wednesday.
- The "month" occurs from the first day of the month to the last day of the month, with payments being made on the first Wednesday of the next month.
- "After Closing" will automatically occur on the next invoice day (Wednesday) after the event has closed.
- "After Event" will automatically occur on the next invoice day (Wednesday) after the event has occurred based on Event Date.
When your EFT summary and Invoices are generated, you will receive an automated email from the system advising you that your EFT summary is available. This will normally occur on a Wednesday.
The “EFT Summary” amount listed corresponds to the actual amount transferred to your bank account.
If you click the invoice number on the left of the EFT summary, the invoice for that event ID will open in a new window. You can view the various details for that individual invoice including the different payments made online and the fees charged by us.
You can click on the hyperlink in the payments section for more detailed information of each payment. By clicking the amount next to Total Payments Collected for Period , you can download a file of the payments included in that invoice. This is a valuable tool in matching exact payments within that invoice to the database records. For more information on Invoices, see the Display Invoices solution: https://support.registernow.io/a/solutions/articles/11000022193