General Questions
General Questions
Please note that we are unable to process refunds unless directly instructed to do so by the event organiser. If you would like to discuss a refund for you...
Thu, 6 Apr, 2017 at 2:51 PM
Please note that we have no involvement with the collection / distribution of race packs / merchandise. If you would like more information regarding where ...
Thu, 4 Oct, 2018 at 10:02 AM
Your eTicket link can be sent to your email or mobile phone. It is not sent as an attachment, but rather a page you can view / print. eTickets are quite...
Thu, 4 Oct, 2018 at 10:04 AM
If you have registered with incorrect details or wish to change your details, then you may be able to change the details yourself. In your participant emai...
Tue, 2 Jul, 2019 at 10:34 AM
If you wish to join a team, you can do this on your registration page. In your participant email, there is a link to view your participant details (ple...
Tue, 2 Jul, 2019 at 10:35 AM
If online registration is closed, please contact the Event Organiser directly to check the late entry options, you may be able to register on the day. A...
Thu, 4 Oct, 2018 at 10:44 AM
If you need to change your T-Shirt or other clothing item size, then you will have received a link in your confirmation email to view your registration deta...
Mon, 12 Nov, 2018 at 11:43 AM
If the online entry page says sold out, then the event has reached its capacity as set by the Event Organiser. - please contact the event organiser directl...
Mon, 12 Nov, 2018 at 12:15 PM
Due to recent changes in team invite configuration this process is no longer required!! For the new process please jump over here --- New Team Process
Tue, 2 Jul, 2019 at 10:36 AM
When you arrive at the payment page, you will see the available options of how you wish to pay: If PayPal is not listed here, the event organiser ...
Thu, 28 Feb, 2019 at 4:28 PM