How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Contact us @ 1800 734 669
New Login Page
Why can't I login?
Why can't I see my event registration forms?
How do I link to my Facebook / Google / Strava?
I've logged in with Facebook/Google/Strava - what do I do now?
What if I don't have Facebook / Google / Strava?
View all 8
How do I request a refund?
How do I contact the event organiser?
How do I change my details? (name, date of birth etc)
Got an event specific question? Eg: car parking, race bib collection, start times?
When will my event pack/ race number arrive?
View all 10
Event Organiser Enquiries
How do I add a new user to our Client Account?
How do I process a refund?
What does Insufficient Funds mean?
Where are promo codes located? How do I add a promo code?
When will my Account / my Event be approved?
View all 11